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Sat 13 March 2010
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SA Wedding Decor Complaint


SUPPLIER SA Wedding Decor INDUSTRY Other
BRANCH/AREA Gauteng COUNTRY South Africa
TIME / DATE 11:02 Tue 9 Feb PERSON RESPONSIBLE Amanda Van Dalen
CUSTOMER RobertaC View all reports by user
1
4
PROBLEM Billing / Accounts
HEADLINE Excessive replacement costs
THE INCIDENT
Mon 8 Feb

I recently married and used SA wedding Decor to supply various items. One of the items was taffeta table cloths. The hiring cost was R75 - in my opinion - acceptable.

However, one of the tablecloths was returned, burnt. To my surprise, Amanda sent me an invoice for R513 incl VAT to replace it. The reason for this exorbitant cost was that she would spend time and money to go and buy more material, take it to her seamstress and then collect it again. This cost was not communicated prior to accepting her services.

I hope other brides heed this...

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